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Central Oregon Auto Care Group

auto maintenance

ABOUT US

The Bend and Redmond NAPA AutoCare Centers are a group of independent & family owned businesses. They co-op the cost to market together and bring you special offers available only at their select autocare centers.

All the NAPA AutoCare Centers offer a 24 month/24,000 mile nationwide “Peace of Mind” Warranty that is supported by over 13,000 AutoCare Centers across the country. We install Quality NAPA parts, many of which have a lifetime warranty, on the part, when they are installed by a NAPA AutoCare Center.

The NAPA AutoCare Group focuses heavily on training for our technicians and management to ensure that we provide you with cutting-edge diagnostic and repair work and the best customer service in the business.

Try your friendly neighborhood NAPA AutoCare Center by looking on this site in the locate a shop section.

If you would like to learn more about our NAPA AutoCare Centers, please visit www.napaautocare.com.

NAPA AutoCare Code of Ethics

As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

  • To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
  • To employ ASE certified technicians
  • To be dedicated to customer satisfaction
  • To exercise reasonable care for the customers property while in our possession
  • To obtain prior authorization and provide a price estimate for work performed
  • To provide a system for fair settlement of customer complaints should they occur
  • To maintain the highest standards of our profession
  • To uphold the integrity of all members of the NAPA AutoCare Program

Our Mission Statement:

To increase the NAPA AutoCare Brand Awareness in Bend and Redmond while enhancing the service we provide by sponsoring training for technicians, service writers and owners.

Our National NAPA AutoCare Warranty

We currently offer the NAPA AutoCare “Peace of Mind” Warranty, providing our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.

Visit our National Warranty page or call us to learn more about NAPA’s “Peace of Mind” Warranty.

 

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